Policies

Cookie Policy

Cookie Policy for the website of the project DEVELOPMENT OF A BUSINESS PROCESS MANAGEMENT APPLICATION (ErgoFlow CLOUD)

Last revised: December 5, 2024

This website uses cookies to improve the user experience, analyze traffic and provide personalized services. By using this website, you accept the placement of cookies in accordance with this policy.

1. What are Cookies?

Cookies are small text files stored on your device (computer, mobile, tablet) when you visit a website. Cookies help improve the browsing experience, allow the storage of preferences and provide important information about the website's performance.

2. Types of Cookies we use

On the ErgoFlow CLOUD website, we use the following types of cookies:

• Necessary Cookies: These cookies are critical for the basic functionality of the website, allowing safe browsing and access to features such as submitting applications. Without them, the website may not function properly.
• Performance Cookies: They collect anonymous information about how users use the website. These cookies help understand user behavior, making it easier to improve services and the browsing experience.
• Functional Cookies: They allow the website to remember user choices (such as language or region) and provide improved, more personalized features.
• Targeting and Advertising Cookies: Although not used for advertising purposes, these cookies help analyze user preferences in order to provide personalized information and notifications about ErgoFlow CLOUD's services.
• Cookies set by the Google Analytics service: Used to generate traffic statistics; some of them are persistent, for recognizing subsequent visits:
  • _ga: Used to identify unique visitors to our website and has a lifespan of two years from the user's last visit.
  • _gat: Used to anonymously track a visitor's behavior while browsing the website and has a lifespan of one minute from the user's visit. Among other things, it identifies the entry and exit page of the visitor, the time spent on each page, etc.
  • _gid: Registers a unique ID used to record statistical data about how the visitor uses the website and has a lifespan of twenty-four hours from the user's visit.

3. Managing and Disabling Cookies

Users can manage their cookie preferences through their browser settings. Browser options usually allow disabling or deleting cookies, although disabling certain cookies may affect the website's functionality. To manage your cookies, please select your browser from the list below and follow the instructions:

• Internet Explorer
• Edge
• Chrome
• Safari
• Firefox
• Opera

For mobile devices:

• Android
• Safari
• Blackberry

If you wish to opt out of Google Analytics cookies (Google DoubleClick), you can visit this website and download the Google Analytics Opt-out Browser Add-on.

4. Disclosure of Data to Third Parties

Data collected through cookies is not disclosed to third parties, unless required by law or necessary to meet essential technical requirements (e.g. hosting providers).

5. Consent

By accessing and using the ErgoFlow CLOUD website, you consent to the use of cookies as described in this policy. You may withdraw your consent at any time through your browser settings.

6. Contact

For questions or comments regarding the Cookie Policy, please contact us by email at: ergoflowcloud@ergologic.gr.

Privacy Policy

Privacy Policy for the ErgoFlow CLOUD website (DEVELOPMENT OF A BUSINESS PROCESS MANAGEMENT APPLICATION)

Last revised: December 5, 2024

This Privacy Policy explains how the ErgoFlow CLOUD website of ERGOLOGIC S.A. collects, processes and protects users' personal data, in accordance with the General Data Protection Regulation (GDPR) and Law 4624/2019. By accessing and using the website, you accept the terms of processing of your personal data described below.

1. Data Controller

The data controller for the personal data collected through this website is ERGOLOGIC S.A., based at N.E.O. Patron - Athinon 51A, 26442 Patras, Greece. For any question or request regarding this Privacy Policy or the processing of your personal data, please contact ergoflowcloud@ergologic.gr.

2. Categories of Personal Data Collected

When using the website, we may collect the following categories of data:

• General Company/Organization Details: Such as trade name, company name, address and legal form. These details constitute personal data when they concern sole proprietorships.
• Personal Details of Representatives: Such as full name, email address, contact phone number.
• Access and Browsing Data: Information about the use of the website, such as information from cookies (see the Cookie Policy for details).

3. Purpose and Legal Basis of Processing

Users' personal data is collected and processed for the following purposes:

• User Communication: To inform users about the publication of a call for participation, when published, as well as to provide information about ErgoFlow CLOUD's services.
• Service Improvement: To analyze website usage and improve the user experience.

The processing of personal data is based on the users' consent, as expressed by submitting an application or using the website, as well as on ERGOLOGIC S.A.'s compliance with legal obligations.

4. Disclosure of Data to Third Parties

The personal data collected is not disclosed to third parties, unless necessary to fulfil the above purposes or required by law. In the event of cooperation with third-party service providers (such as hosting or data processing), they will be bound by confidentiality agreements and compliance with the GDPR.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes of processing or as required by law. After this period, the data will be deleted or anonymized.

6. User Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access: To know what data we process about you and to obtain a copy of it.
• Right to Rectification: To request correction of inaccurate or incomplete data.
• Right to Erasure: To request the deletion of your data when it is no longer needed or there is no legal basis for its processing.
• Right to Restriction: To request the restriction of the processing of your data.
• Right to Object: To object to the processing of your data for specific purposes.
• Right to Data Portability: To receive your data in a structured, commonly used and machine-readable format.

To exercise your rights, please contact ERGOLOGIC S.A.'s Data Protection Officer at ergoflowcloud@ergologic.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

7. Data Security

ERGOLOGIC S.A. applies appropriate technical and organizational measures to protect personal data from unauthorized access, loss or destruction. Protection methods include data encryption, access limited to authorized personnel only, and periodic review of security policies.

8. Changes to the Privacy Policy

ERGOLOGIC S.A. reserves the right to modify this Privacy Policy at any time. Changes will be published on this website and will take effect from the date of publication.

9. Contact

For more information or to exercise your rights, you can contact ERGOLOGIC S.A. at ergoflowcloud@ergologic.gr.